If you’ve had the unfortunate luck to have your iPad stolen, how do you track and report your stolen iPad. Let’s start with the basics.

If your iPad was lost or very recently stolen and you’ve registered and installed the Find My iPad software on your device, then you could go to iCloud.com and track your iPad to see where its located. There are some caveats with this suggestion. If you’ve iPad is WiFi only, then the device could only be tracked when the WiFi is connected. If the iPad is 3G capable, then its easier to track and find its location. According to Apple, the last known location data is only stored for 24 hrs in an encrypted format on Apple’s servers and then deleted. So, time is of the essence and you’ll need to track the iPad quickly to really take advantage of this feature. Read my article on How to Find Your iPad to do this.

Although the iPad does have the ability to remotely wipe all your data from it, you may not want to do this immediately. If a remote wipe command is sent to the iPad, all the contents of the iPad will be erased, including the Find my iPad ability. Also, once a remote wipe has been issued, the command cannot be revoked or undone. If the iPad logs onto the Internet via WiFi or cellular connection, the remote wipe will take place. Resetting the iPad back to factory defaults and losing the ability to track it via iCloud. For this reason, I firmly believe the Remote Wipe should be used with caution especially in the case of a stolen iPad that the owner would like to recover.

Now, what to do if your iPad is stolen. Follow these steps to report your iPad stolen to the police and file an insurance claim.

Although, the procedures to file a police report for a stolen iPad or any physical property varies according to the laws of country, state, province, city or town in which your iPad was stolen, here are the basic steps.

Step 1:  File a Police Report for the Stolen iPad. Call the non-emergency number of the police department with jurisdiction over the area in which the iPad theft occurred. They will direct you to another law enforcement agency, if neccessary.

Step 2:  The police will either come to your location, or have you come into the nearest police station to file a police report about your stolen iPad. The police will ask you questions about the theft, in order to file a police report for your iPad. Give as many important details about the iPad to the police as you can, including the stolen iPad serial number, which may help them them apprehend the person responsible and recover your stolen iPad.

Step 3:  You will be given a case number by the police.This case number can be used to report the iPad theft to your insurance company and to follow-up with police in the future. Keep this case number handy in the days ahead.

Step 4: If you have home owners or renters insurance, contact your insurance agent and read over your policy. Many insurance policies will cover items such as iPads stolen from your home or car. If you have purchased specific insurance for the iPad through a company like Worth Ave Group, then contact them with the police case number as well.

Step 5: Report your Stolen iPad to an online site like Stolen-Property.com. Sites like this are used by pawn shops and others to track stolen property that comes into their business.

Now cross your fingers and wait…Hopefully, the iPad will turn up and be returned to you.

Important Questions:

One of the most frequently asked questions is:

Does Apple or Can Apple Track my Stolen iPad?

Answer: Currently Apple does not have a procedure for flagging and reporting stolen property. So, you can’t directly contact Apple about your stolen iPad. However, all hope is not lost. When you first register your iPad, you setup the Support Profile with your device serial number and all your contact information. When a lost or stolen iPad is recovered by a policy agency they can contact Apple Corporate Security directly and Apple can give them the owners name and contact information.

I had this happen to me when my iPod touch was stolen. About 9 months later, I got the following email. I’ve removed the detective’s name, police department name, etc for privacy reasons.

—————————————————————-

Dear Mark,

You are receiving this email because a law enforcement agency has contacted Apple regarding an iPod they recently recovered.

Our records indicate the iPod was registered with Apple using this email address.

To discuss this matter, please contact the following law enforcement representative:

Detective’s name
Police Department Name and Phone Number
Case Number

We understand that your privacy is important. Please be assured that Apple has not shared any of your personal information with this third party. You may review Apple’s Privacy policy at http://www.apple.com/legal/privacy.

This concern has been documented in Apple case number *******4.

Best regards,

Apple Customer Care

—————————————————————-

With this information, I was able to contact the detective handling the case and was able to recover my stolen iPod touch in about a week.

So, although contacting Apple directly about your stolen iPad is not possible, a law enforcement agency that has recovered one can contact Apple and then contact you to return it.

Now, that you know the procedure for tracking and reporting a stolen iPad, let’s hope you never have to use the information :-)

 

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